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Student Services Specialist

Ontario, California Job ID 201795
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SUMMARY:

Reporting to the Director of Education and working closely with the Director of Education, Program Directors andall college department faculty and staff develops, implements, and coordinates all student services programs that include processes to ensure successful student entry to and exit from the college.  Coordinates and manages student relations activities such as: student appreciation, retention, satisfaction strategies, and graduation ceremonies. Provides assistance to students and other departments to ensure quality in all student services functions.  Manage and issue student identification cards, interfaces with the Admissions, Education, and Student Resource Center staff and other applicable campus leadership to accomplish retention goals.  Conducts on-going student satisfaction review, makes recommendations on areas for improvement and program changes; and maintains current knowledge in the field of student relations/student services.

KNOWLEDGE/EXPERIENCE:

  • Three to five years previous experience in student services.
  • Experience and skill in interpersonal communications and conflict resolution techniques/procedures.
  • Proficient command of grammar, punctuation, spelling, and correct usage of the English language.
  • Experience with MS Office. 
  • Knowledge of applicable databases and computer application systems to supply the most accurate information, reports and projections.
  • Knowledge of state, federal and local laws/regulations relating to programs, governmental compliance and other regulatory standards such as Title IV, ABHES, BPPE, and other accreditation standards.

EDUCATION:

High school graduate or equivalent required. 

Associate degree in education, administration, business management, student personnel, or related field preferred.

#LI-MJ1 #HEJ 

ABOUT US


American Career College’s commitment to quality education for over 40 years has provided students excellence in hands-on healthcare training at our campuses in Ontario, Los Angeles, and Orange County. American Career College is dedicated to the belief that all students have the right to succeed and reach their full potential. To meet this challenge in postsecondary education, American Career College’s mission is to provide adult learners with the skills and technical knowledge needed for initial employment in entry-level positions. With more than 50,000 graduates, you will have the opportunity to contribute to the support of our communities by educating quality healthcare professionals, collaborating with incredible people, and grow in your own profession.

Our benefited faculty and associates are offered a comprehensive benefit package including:

  • Health & Wellness
  • Financial & Retirement
  • Family & Parenting
  • Vacation & Time Off
  • Perks & Discount
  • Professional Development

American Career College is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically-diverse population.

Primary Location: Ontario, California Campus: ACC Ontario Function: Support
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I actually see our work as fulfilling an important need in the community. The changes that occur in a student and graduate’s lives are visible and important.

Mayra A.CAMPUS ASSISTANT DIRECTOR, EDUCATION, ONTARIO ASSOCIATE SINCE 2010

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